SKIF-USA (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases through our WooCommerce store.
1. Information We Collect
We collect the following types of information when you use our site:
Personal Identification Information:
- Full name
- Email address
- Phone number
- Billing and shipping address
Account Information (if you create an account):
- Username and password (encrypted)
- Order history and preferences
- Saved addresses
Payment Information:
- Payment is processed securely through our payment processor. We do not store full credit card numbers on our servers.
Technical Information:
- IP address, browser type, and device information
- Cookies and usage data
- Pages visited and time spent on site
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders (physical and digital products)
- Send order confirmations, shipping updates, and delivery notifications
- Manage your customer account
- Respond to customer service inquiries
- Send promotional emails and offers (you may opt out at any time)
- Improve our website, products, and services
- Comply with legal obligations
- Prevent fraud and unauthorized transactions
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, keep items in your cart, and understand how visitors use our site. You can choose to disable cookies through your browser settings, though some features of our store may not function properly if you do so.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Payment processors to complete transactions securely
- Shipping carriers to deliver your orders
- Email service providers to send transactional and marketing emails
- Analytics providers to help us understand site usage
- Law enforcement or government agencies if required by law
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at the information provided below.
7. Security
We implement industry-standard security measures including SSL encryption to protect your personal information during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
SKIF-USA
Email: [your email address]
Phone: [your phone number]
Address: [your business address]
Website: [your website URL]